Order Processing :
Orders are processed within 48 working hours and they are subject to an order confirmation email message. For the realization of crafts, time is needed to prepare your products according to craft rules (between 7 to 15 days).

Economic delivery to France: the practice period is 10/20 days. The official deadline is 30 working days. Insurance is included . In case of loss or damage duly noted by the carrier, a replacement package is sent.

Express Shipping : If breakage, damage or theft must mentioned on the delivery , refund of the product will be made upon confirmation of the statement on the bill by the carrier and send photos by email ybek.com ( at) gmail.com - replace (at ) with @

Packages fruits mention a gross weight , including packaging . The fruits are selected before sending and fruit quality is our goal , as well as food grade packaging protection.

* Payments :
By check addressed to JFB Fund Invest Sarl - 10 rue de la balance - 97480 Saint Joseph Reunion
Paypal
* Withdrawal period for orders : seven days
* Claim period during shipment : 48 hours after receiving the package with mention on the receipt slip ( chrono formula or priority ), or any evidence of degradation: photos of packages and mail .

* Refunds:
Orders paid by PayPal are refunded by the same payment ( within thirty days after the date of withdrawal) . A message is sent to you by PayPal .

*Receipt's period of the order :
You have a period of 7 days of the withdrawal period. Evidence demonstrating compliance of the withdrawal period will be required.
The goods made at your request or personalized goods which by their nature can not be returned or may deteriorate or expire rapidly are not affected by the withdrawal period .

* Intellectual Property:
Photos and comments : Photos are the intellectual properties that can not be reproduced without written permission. And the names , titles and comments on the site . (copyright April 2013 )


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